Terms and Conditions

You may return any item sold by shop.pharmanord.eu within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. If you received a damaged, defective, or incorrect item we will exchange it at no cost to you. However please note that if you refuse the delivery or return the goods unopened we WILL charge you for the shipping costs.

We cannot accept returns in the following cases:

  • Any item that is returned more than 30 days after delivery.
  • Any product that has been opened so the box has been damaged or seal been broken.
  • Any item that is not in its original condition, is damaged, or is missing parts making it unusable for resale.


About the products

Products are shipped worldwide from our distribution center in Holland and will be labelled in Dutch unless otherwise indicated. The product variants described are for Dutch products. National variations may occur. For details about Pharma Nord products in your country please consult your national Pharma Nord website.