Terms and Conditions
You may return any item sold by shop.pharmanord.eu within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. If you received a damaged, defective, or incorrect item we will exchange it at no cost to you. However please note that if you refuse the delivery or return the goods unopened we WILL charge you for the shipping costs.
We cannot accept returns in the following cases:
In order to make the return proces as easy as possible for you, we can arrange a pick-up by UPS at your address. Please send us an email at firstname.lastname@example.org.
Taxes and Duties
If you live in the EU we will add Dutch VAT to the product prices. That is 6 percent for all products and 21 percent for the freight. The VAT will be charged on your credit card when you place the order, and you will not have to pay any other taxes or duties when you receive the goods.